Webinars presented by the Boston University Corporate Education Center address topics that are critical to you, such as project management, business analysis, purchasing, and more. These web-based seminars are delivered by project management, business, and information technology experts. In our live Webinars, you may listen to the presenter, follow the slides, and ask questions. Register for an upcoming live Webinar, view a previously recorded on-demand Webinar, or review the Frequently Asked Questions regarding Webinars.

September 2008 9/18 11:00 am    to 12:00 pm EDT Discovering Use Cases Through Business Process Analysis Online seminar Speaker: Martin Schedlbauer, Ph.D COST: FREE Use cases have become an essential tool in defining user requirements. However, the discovery and documentation of use cases is often not as easy as it seems. In this webinar, participants learn how to use business workflows as a means for discovering and defining system use cases. In addition, participants will be shown how to capture use case context, detailed requirements, and business rules through methodical analysis of use case narratives in order to establish requirements traceability. The speaker for this webinar, Martin Schedlbauer, Ph.D., is the principal and founder of his own company which provides consulting, business analysis, and software architecture services to software and business organizations worldwide. Since 1989, Dr. Schedlbauer is an accomplished and dynamic presenter and has been leading and authoring seminars and workshops in business analysis, software engineering, and project management. Beyond that, he is integrally involved in architecting large-scale distributed software systems for many of his clients. Dr. Schedlbauer is a frequent speaker at industry conferences, including Business Analyst World, Object World, as well as many research symposia. In addition, he has written articles for CIO Magazine, Training Magazine, Journal of Object Technology, and many research publications. This webinar is intended for individuals who perform business analysis in their organizations. Individuals who benefit from this webinar include: Entry-level business analysts and their managers Self-taught business analysts requiring a course that fills in the gaps and puts all the pieces together Systems analysts, programmers, and testers interested in expanding their roles into the business area Project managers Program managers Register   9/23 11:00 am    to 12:00 pm EDT Making Success Contagious: 5 Steps to Improving Productivity and Retention of your Youngest Workers Online seminar Speaker: Steve Trautman Cost: FREE Description: Every day more boomers will be eligible for retirement than newly minted workers will enter the workforce. In your company, you likely have folks with gray hair trying to pass their knowledge on to folks with pink hair. Of course there is conflict but your organization has to figure out how to incorporate this new generation and accommodate their communication, learning and work styles or risk losing them to another opportunity. They’re not the same as their older colleagues but what they want isn’t crazy. The speaker for this webinar, Steve Trautman, Author of the Peer Mentoring Workshop and “Teach What You Know: A Practical Leader’s Guide to Knowledge Transfer” will share what he’s learned from his experiences and deliver 5 clear and simple steps that can be taken to onboard any new employee and specifically bridge this gap. Register   . Top of Page   October 2008 10/6 11:00 am    to 12:00 pm EDT MS Project 2007, Uncovering the Power Online seminar Speaker: David Crane Cost: FREE Course description: Professionals and students who understand the theory and concepts of project planning, scheduling and control are often frustrated by the difficulty of apply them in Microsoft® Project. This Webinar will provide insight into some of its hidden capability and how that can be utilized in planning and controlling projects. What you will learn: • An overview of the new features in Microsoft® Project 2007 • The contrast between how MS Project is typically used and its hidden power • That the standard “look and feel” views are not the ones you have to live with • That MS Project can be used as a modeling tool to test the feasibility of a project • How resource assignments can cause durations to change • How to view the Critical Path on a customized copy of the Gantt Chart • How Slack can be used to address Resource over allocation • How a Tracking Gantt Chart with the Baseline shown, can be used to spot and manage variance What you will achieve: • An understanding of some of the hidden power of MS Project • An overview of using it as a tool to build a model of a project • An appreciation of how project planning and the use of tools such as Microsoft Project should be integrated Who should attend: • Project managers • Project team members • Anyone with an interest in understanding more of how MS Project can be utilized About the presenter: David Crane is a respected authority in Project Management consultation and training. He has delivered consulting services and training to thousands of employees of major firms throughout the United States. David brings with him over thirty five years of management, consulting, training and software experience. During the last twenty four years he has provided project planning consultation and training to over 200 corporations from the fields of computer software, hardware, automotive engineering, energy, municipal engineering and manufacturing. He has extensive knowledge and experience with Project Management software tools including 16 years using Microsoft Project as well as experience with Primavera Project Planner, Sure Track, MAPPS, Open Plan and others. He has developed customized Views, Tables, Filters and Reports in Microsoft® Project. These customized features support a simple, logical approach to project planning and control. This approach is shared with clients both in the classroom and through consulting. He currently serves as a member of the Boston University Corporate Education Center adjunct facility where, for the past 16 years, he has provided training and consulting services for their Management Development Programs. He co-authored the book titled, EFFECTIVE PROJECT MANAGEMENT, Wiley 1995 - 2000 (Second Edition), ISBN 0-471-36028-7 Register   10/27 11:00 am    to 12:00 pm EDT Negotiating Success 7 Ways to Enhance your Negotiating Skills Online seminar Speaker: Stuart Simon Cost: FREE Description: The ability to successfully negotiate is a key skill for business success and professional development. It is can be the difference between continued advancement and career stagnation. This webinar is designed for professionals at all levels and in all functional areas to help you acquire the necessary concepts, skills, and techniques to prepare for and conduct successful negotiations of all types Who should attend: This webinar will benefit anyone who wishes to enhance their negotiating skills. What you will achieve: • The recognition of the importance of viewing a negotiation as a collaborative process. • The knowledge of techniques that help convert adversarial and hostile behaviors into collaborative and problem solving behaviors. • A Definition and Model for Negotiation - limits of an adversarial approach and the strengths of a collaborative approach. • The Importance of Conflict Management - deal with emotion, hostility, anger, and the use of power in the negotiation process. • The Development of Collaborative Approaches to Mutual Goals and Objectives - problem solving vs. bargaining in the construction of realistic agreements. • Methods for Handling Power Tactics - the effective responses to "hardball" tactics and "dirty tricks" allowing you to convert your "opponent" into your "partner". • Gaining Commitment and Avoiding Postponements - the importance of exploring acceptable alternatives before the crisis, uncovering the other person’s alternatives, and establishing effective responses to demands The speaker for this webinar, Mr. Stuart Simon has over 25 years experience as a consultant, trainer, teacher and coach. His areas of focus have included negotiation skills, communication skills, change management, stress management, and conflict resolution. He has provided training, consultation and coaching, in the United States, Canada, Europe and the Middle East. For the past 20 years he has been a senior consultant/trainer for his own consulting company. Working with sales, marketing, production, engineering, information systems, and project managers of all areas, he has helped many hundreds of managers and salespeople become more effective, efficient, and productive through the development of strategic negotiation, team building, and change management skills. Register

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